Follow Resetting Your Password

If a Turnitin user password is forgotten or the initial user welcome e-mail is not received, the password can be reset via secret question or e-mail. To reset a password via e-mail, the user information must contain a valid e-mail address. Turnitin cannot send password reset information to any other e-mail.

E-mail password reset:

  1. Go to
  2. Click on the "Log In" button to go to the login page
  3. Click on the "Reset Password" link below the login fields.
  4. Enter the e-mail address associated with a Turnitin user profile and your last name. Click on the "Next" button
  5. An email will be sent to you with a link to reset your password
  6. From the email that was sent to you, click on the password reset link or paste it into your browser
  7. On the password reset page, you must enter a new password and log into Turnitin using the e-mail and new password for your profile
  8. Enter a new password and confirm it. Click on the 'Next" button
  9. Click on the link to return to the homepage, then log in as usual.

Warning: If you do not receive the e-mail containing the password reset link, make certain that the e-mail service is not filtering this e-mail from to spam or junk mail. Add to the e-mail contact list or contact your e-mail service for more information on ensuring this important password reset e-mail is able to be received.

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