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Cancel an existing appointment

Cancel an appointment through the cancellation feature in your Calendly email confirmation or on Calendly.com. Calendly does not recommend deleting the event from your Google calendar to cancel an appointment, as this action may not notify parents of the change.

  1. Log in to Calendly.com and click Dashboard. Your dashboard will display all the current appointments that have been booked with you.

  2.  Click the grey gear button on the far right that corresponds with the appointment you wish to cancel, and click Cancel Event.  

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  3. Type in an optional cancellation message. You do not have the option of rescheduling, so you should direct the parent to reschedule an appointment with you if necessary.

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  4. Click Cancel Event. Upon cancellation, parents will be notified via email (pictured below). The appointment will then be crossed out on your Calendly Dashboard.

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