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Fix the Flash-Schoology Issue

Problem:

You need to submit an audio file to a discussion board in Schoology, so you click here:

2018-04-18_13-43-48.png

But you get an error message like this:

2018-04-18_13-54-37.png

 

Follow these steps to fix it (hopefully):

Step One - Update Chrome

Go to the About Google Chrome page:

2018-04-18_13-40-54.png

If you need to update Chrome, it will start updating automatically:

2018-04-18_13-49-54.png

When it's done updating, you will need to relaunch Chome:

2018-04-18_13-50-08.png

Then, when Chrome relaunches, change some settings.

 

Step Two - Change Some Settings

Go back to the Discussion Board, and at the address bar in Chrome, click on the green padlock icon and click on Site settings:

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Change the site settings to Allow things like Flash, Popups, Ads, Microphone, JavaScript, and Camera:

2018-04-18_13-42-33.png

Then go back to the Discussion Board page in Schoology and reload the page:

2018-04-18_13-43-14.png

Then, try again.

 

Step Three - Try Again

Click on the microphone icon:

2018-04-18_13-43-48.png

Now click on the Audio tool:

2018-04-18_14-07-11.png

Now, click to Allow and also click on Remember, then click Close:

2018-04-18_13-40-28.png

Now, it should work.

2018-04-18_14-10-04.png

 

(If it still doesn't work, please see Mr. Maeda in the Tech Training Center (Room 124).

 

 

 

 

 

 

 

 

 

 

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