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Geometry eBook: Troubleshoot Flash Player

If you are trying to view videos or content from the Geometry online eBook, and you get a message that Flash Player is required, but you definitely installed it, follow these instructions to fix that problem.

 

If you get this message:

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But you definitely have Flash Player installed, click on the Secure icon at the immediate left of the URL, and then click on Site Settings:

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Find the Flash setting and change it to Allow:

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Go back to the page and click Reload:

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If that doesn't work, you have to Quit out of Chrome completely, then relaunch it:

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After that, you should be able to view the videos:

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If that doesn't fix the problem, please see us in the Tech Training Center (Room 124).

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