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Lockdown Browser - Reinstall to Update

If you receive a message like the one below "Update download failed" please close out of the browser and follow the steps below to redownload and reinstall a new LockDownBrowser software.

Screenshot 2024-12-10 at 1.14.45 PM.png
 

Reinstall Lockdown Browser

  1. Students can use this download link when reinstalling this software to process updates. This will redirect you to the page below, click on the yellow DOWNLOAD button. Screenshot 2024-10-01 at 10.49.01 AM.png
  2. Find the package in your Download folder and click on the package to open it.
    Screenshot 2025-11-17 at 2.48.32 PM.png        Screenshot 2025-11-17 at 2.48.46 PM.png
  3. Move through the prompts (agree, continue, allow) until the application is installed on your computer. 
  4. You can verify the application is on your computer by locating these icons in your applications folder or your finder.  Screenshot 2024-10-01 at 10.58.12 AM.png


    Check for Updates

    To check for updates periodically, start LockDown Browser by clicking its globe icon and select the i button from the toolbar. 

    Toolbar.JPG

    Click Check for Update. The version will be displayed. Update LockDown Browser by downloading and running the full installation program again.

  5. Check_For_Update.JPG
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For additional software or hardware support, please email techsupport@bishopodowd.org